Skip to main content
All CollectionsToken Metrics Tutorials
Geo-Restrictions on TMAI Subdomain Pages
Geo-Restrictions on TMAI Subdomain Pages

tmai.tokenmetrics.com is inaccessible in certain countries due to compliance, sanctions, and legal risks. Affected users may face access issues and should review policies or contact support.

Raldrich Oracion avatar
Written by Raldrich Oracion
Updated over 2 weeks ago

At Token Metrics, we prioritize compliance with international regulations to ensure the security and legality of our services. As part of these efforts, certain geographical restrictions have been implemented on all pages under the TMAI subdomain: tmai.tokenmetrics.com.
​

Affected Pages

The following pages are subject to geo-restrictions:

Restricted Countries

Access to the above pages is restricted for users located in the following countries:

  • United States (US)

  • Canada (CA)

  • North Korea (KP)

  • Cuba (CU)

  • Syria (SY)

  • Iran (IR)

  • Sudan (SD)

  • Ukraine (UA)

  • China (CN)

  • Bahamas (BS)

  • Belarus (BY)

  • Botswana (BW)

  • Burundi (BI)

  • Cambodia (KH)

  • Central African Republic (CF)

  • Democratic Republic of the Congo (CD)

  • Ivory Coast (CI)

  • Ethiopia (ET)

  • Ghana (GH)

  • Iraq (IQ)

  • Lebanon (LB)

  • Libya (LY)

  • Mali (ML)

  • Myanmar (MM)

  • Nicaragua (NI)

  • Pakistan (PK)

  • Panama (PA)

  • Somalia (SO)

  • South Sudan (SS)

  • Sri Lanka (LK)

  • Trinidad and Tobago (TT)

  • Tunisia (TN)

  • Venezuela (VE)

  • Yemen (YE)

  • Zimbabwe (ZW)

Why These Restrictions?

These geo-restrictions are implemented to comply with international sanctions, legal requirements, and internal risk management policies. Our goal is to maintain the integrity and security of our platform while adhering to global regulatory standards.


​

Why Geo-Restrictions Are Enforced

  1. Regulatory Compliance: Certain countries have strict regulations governing cryptocurrency-related activities. We must adhere to these laws to ensure legal operation.

  2. International Sanctions: Compliance with global trade and financial sanctions prohibits us from offering services to residents of sanctioned countries.

  3. Risk Mitigation: To reduce exposure to potential fraud, financial crime, and money laundering, we restrict access from high-risk jurisdictions.

  4. Legal Ambiguity: Some regions have unclear or undefined regulations regarding crypto activities, making it legally challenging to offer services there.

  5. Operational Efficiency: Focusing on compliant regions helps us maintain a secure, streamlined, and legally sound environment.

What Happens If You're in a Restricted Country?

If you attempt to access any of the restricted pages from a prohibited location, you will receive an error message indicating that the service is not available in your region.
​
​

Need Assistance?

If you believe you've received a restriction notice in error or if you have any questions regarding geo-restrictions, please contact our support team at [email protected] for further assistance.

Did this answer your question?