All Collections
FAQs and Troubleshooting
How to Reactivate Your Account After It Is Locked on Token Metrics
How to Reactivate Your Account After It Is Locked on Token Metrics

This article walks you through the process of reactivating your account after it is locked, on Token Metrics.

Ryan John Barcelona avatar
Written by Ryan John Barcelona
Updated over a week ago

There are times when we limit access to our platform if we notice any unusual activity.

One of those activities is trying to log in with an incorrect password many times.

This can get your account locked.

To reactivate your account, all you need is to write to us at support@tokenmetrics.com, and we will try to help you as soon as we can!

Did this answer your question?