Since Token Metrics launched the Affiliate Program in January this year, we have been paying out affiliate commissions at the end of each month.
For example, commissions earned on March 25th would be paid out in the first week of April.
This allowed us to compensate our affiliates faster than anyone in the industry.
While great for a young startup, now that growth has gone viral, we have to update our terms to scale with new demand and growth while keeping our operations sustainable.
Introducing 30-Day Cooling-Off Period in October
Starting on October 1st, 2020, all affiliate commission payments will have a 30-Day cooling-off period.
The 30-Day cooling-off period means you are paid 30 days after a referral has converted and become a paying customer.
For example, any commission earned on September 25th would qualify to be paid out after October 25th.
The earliest payment period after October 25th would be the first week of November, as long as you meet the minimum payout threshold of $100.
Why is the 30-Day Cooling-Off Period Needed?
To ensure all our customers are fully satisfied with Token Metrics, we have a 30-day money-back guarantee.
As we grow, it is best to wait for any possible refunds or cancellations to occur within the 30-day money guarantee grace period before issuing out affiliate payments.
The cooling-off period incentivizes our affiliates to refer long-term customers as well as sets up Token Metrics to be able to scale more efficiently in the long-term.