Token Metrics Help Center
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Frequently asked questions on Token Metrics.
How to Cancel a Plan on Token Metrics
To cancel your plan, click your profile and choose Settings from the drop-down list. You will need to sign in first to be able to do this. Next, choose the Subscription tab, and click the "Cancel Subscription" button. A popup should appear warning you i
Why Is My Account Locked on Token Metrics?
There are times when we limit access to our platform if we notice any unusual activity. Some of the unusual activities are: Logging in with an incorrect password Incorrect 2FA details Having logged in from different IPs at the same time and using our platform In case your account is locked, you can reactivate it as well - don't worry.
How to Reset Password on Token Metrics
To reset your password, click on the Login button found in the menu. Depending on the device you are using, you might not see the same layout - it's located in the menu section, though. Next, click the "Need help signing in?" below the sign-in buttons and select "Forgot Password?". !(https://storage.crisp.chat/users/helpdesk/website/2b454ccd46fbf000/4928ba2e-0
How to Reactivate Your Account After It Is Locked on Token Metrics
There are times when we limit access to our platform if we notice any unusual activity. One of those activities is trying to log in with an incorrect password many times. This can get your account locked. To reactivate your account, all you need is to write to us at email@example.com, and we will try to help you as soon as we can.
How to Subscribe to a Plan on Token Metrics
To subscribe to a plan, you need to sign in first. After signing in, click your profile and select Settings. Next, choose the Subscription tab and click the "Choose your plan" button. After that, subscribe to the plan you want, that you think fulf
How to Sign Up on Token Metrics
To sign up on Token Metrics, click on the Register button found in the menu. Depending on the device you are using, you might not see the same layout - it's found in the menu section, though. Next, fill in the required details to get yourself registered. Make s