All Collections
FAQs and Troubleshooting
Why Is My Account Locked on Token Metrics?
Why Is My Account Locked on Token Metrics?

This article explains the reasons why your account was locked.

Ryan John Barcelona avatar
Written by Ryan John Barcelona
Updated over a week ago

There are times when we limit access to our platform if we notice any unusual activity.

Some of the unusual activities are:

  1. Logging in with an incorrect password

  2. Having logged in from different IPs at the same time and using our platform

In case your account is locked, you can reactivate it as well - don't worry.

Did this answer your question?