FAQs and Troubleshooting

Frequently asked questions on Token Metrics.

Muhammad Azeem avatar Alejandro Ruiz avatar Chase Allred avatar
13 articles in this collection
Written by Muhammad Azeem, Alejandro Ruiz, and Chase Allred

How to Sign Up on Token Metrics

This article walks you through the process of signing up on Token Metrics.
Muhammad Azeem avatar
Written by Muhammad Azeem
Updated over a week ago

If I upgrade my plan, will the price be pro-rated?

This article walks through the logistics of upgrading a subscription
Chase Allred avatar
Written by Chase Allred
Updated over a week ago

How to Subscribe to a Plan on Token Metrics

This article walks you through the process of subscribing to a plan on Token Metrics.
Muhammad Azeem avatar
Written by Muhammad Azeem
Updated over a week ago

Token Metrics Pricing Plan Comparison

Main differences between the 3 different plans
Alejandro Ruiz avatar
Written by Alejandro Ruiz
Updated over a week ago

How to Sign In on Token Metrics

This article walks you through the process of signing in on Token Metrics.
Muhammad Azeem avatar
Written by Muhammad Azeem
Updated over a week ago

How to Reset Password on Token Metrics

This article walks you through the process of resetting your password on Token Metrics.
Muhammad Azeem avatar
Written by Muhammad Azeem
Updated over a week ago

How to Reactivate Your Account After It Is Locked on Token Metrics

This article walks you through the process of reactivating your account after it is locked, on Token Metrics.
Muhammad Azeem avatar
Written by Muhammad Azeem
Updated over a week ago

Why Is My Account Locked on Token Metrics?

This article explains the reasons why your account was locked.
Muhammad Azeem avatar
Written by Muhammad Azeem
Updated over a week ago

How to Search for a Token on Token Metrics

This article walks you through the process of searching for a token on Token Metrics.
Muhammad Azeem avatar
Written by Muhammad Azeem
Updated over a week ago

Why Was I Charged Before My Trial Expired on Token Metrics?

This article explains why you were charged if you signed up for a trial account.
Muhammad Azeem avatar
Written by Muhammad Azeem
Updated over a week ago

Where Can I Leave Feedback on Token Metrics?

This article answers where you can leave feedback on the Token Metrics platform.
Muhammad Azeem avatar
Written by Muhammad Azeem
Updated over a week ago

Why Do We Not Accept Cryptocurrencies at the Moment?

This article shares why we don't accept cryptocurrencies at the moment.
Muhammad Azeem avatar
Written by Muhammad Azeem
Updated over a week ago

How to Cancel a Plan on Token Metrics

This article walks you through the process of canceling your plan on Token Metrics.
Muhammad Azeem avatar
Written by Muhammad Azeem
Updated over a week ago