Token Metrics

Start here for support policy, billing help, Discord access, and premium product guidance.

Token Metrics Support

Support availability for Signal, Alpha, and Roundtable members.

How support works by plan

Where to go for billing, access, and premium support questions.

How to contact Token Metrics support

Getting Support

How to get help with plan changes, billing, and subscription access.

Billing, cancellation, and subscription questions

How paid plans and token-gated access unlock Signal, Alpha, and Roundtable.

How premium access is unlocked

Billing & Membership

Which Discord channels unlock for each premium tier and what to do if access is missing.

How Discord access works

Where Signal, Alpha, and Roundtable members should submit market questions.

How to ask market questions

Discord Access

A quick breakdown of Signal, Alpha, and Roundtable deliverables.

What each premium plan includes

What to expect from the Q&A Digest, Weekly Alpha Report, Monthly Playbook, and webinar replay flow.

How webinars, playbooks, and premium reports work

Premium Products

Find answers and get help from Intercom Support and Community Experts

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